10. OVERALL CONDITIONS

Please be aware of the following requirements in addition to any additional requirements contained in these Conditions that you must follow:

• Applicable Law :When using the Services and Website, you must abide by these Terms and any relevant legal requirements. Additionally, no laws that may be in force may prevent you in any way from using the Services.
• Operating system :In order to use the PlexPay App, your device must be running at least version iOS 9 (for Apple devices) or Android 5 (for Android smartphones), with a memory need of no less than 200 MB.
• Updates :You are highly advised to download the most recent version of the PlexPay App as soon as it is made available. Updates are made to enhance user experience and the PlexPay App. If you don't upgrade the PlexPay App, we might stop supporting it and its functionality will probably diminish over time.
• Device Fees :Any carrier data plans, other applicable fees, and applicable taxes related to your device are solely your responsibility.
• Account Security :You are in charge of maintaining the safety and security of your device, your Account, and any security codes or passwords. You shouldn't allow anybody else to use your computer or your account because doing so increases the possibility of fraud or account misuse. You must not reveal any information about a Virtual Card to anyone else, including your PIN or any related passwords. Please get in touch with us right away by phone at +971 585 076 088, by email at help@plexpay.com, or via the PlexPay App if you believe you have been the victim of fraud or the Services have been used without your permission (including if you believe your Account has been compromised, compromised, or breached in any other way).
• Deletion of App :You must wait until your Account has been cancelled/ deleted in line with these Conditions before deleting the PlexPay App.

11. PERMITTED USES

You must only use the Services and/or Website for legitimate, approved, and permitted purposes at all times. You agree not to use the Services (which includes utilising any Virtual Cards) or the Website in the following ways, nor to allow anyone else to do so while logged into your account or visiting the Website:

• Use the Services or the Website in violation of these Terms, for any illegal activity, or in any way that is inconsistent with or unlawful;
• Disrupt or infringe on the legal rights of PlexPay, any business in its group, our users, or other parties, including legal rights to privacy, intellectual property, or other proprietary rights;
• Give faulty, improper, or misleading information;
• Engage in any potentially fraudulent or suspicious activity, including adding funds to your account that might be related to criminal activity or receiving payments that might be fraudulent;
• Refuse to assist with an inquiry or give us any information we ask for, including information that would help us confirm your identity;
• Transmit any message, information, or content that is unlawful, obscene, defamatory, intimidating, harassing, racially or ethnically offensive, or that could incite or encourage activity that would be unlawful or otherwise inappropriate, including encouraging violent crimes;
• Fake becoming someone else;
• Attempting to harm PlexPay, our affiliated companies, or any of our users or clients; or
• access, use, copy, edit, distribute, display, or create derivative works based on our services in an improper or illegal manner, or in a way that is harmful to us, our group companies, our services, users, or others. You specifically may not, and may not allow anyone else using your account or accessing the website, to:
• Except as provided by law, reverse engineer, edit, alter, create derivative works from, decompile, or extract code from our Services;
• Viruses or other malicious computer code through or onto our services; send, store, or transfer them;
• Obtain access to our networks or the systems of our group companies without authorization or attempt to do so;
• Create accounts for our services using illegal methods; gather user data or information about our users in any illegal or unauthorised way; and/or
• Our Services may not be offered for purchase, resale, rental, or payment.