8. LOYALTY PROGRAM
Users of the PlexPay App can use their Green Points or vouchers to make purchases as part of the PlexPay loyalty programme. You can get discounts on purchases made using the PlexPay App by using these Green Points or vouchers.
The Green Points and vouchers don't represent genuine money or property of any sort, and you acknowledge and agree that they have no monetary worth. Green Points and coupons have no monetary value.
Green Points and vouchers, as well as their usage or availability, may be offered, modified, controlled, regulated, and/or removed at any moment, without incurring any duty to you.
If we suspect you have used any Green Points or vouchers in violation of these Terms or applicable law or that you have otherwise broken these Terms or applicable law, we reserve the right to delete any Green Points and vouchers from your Account at any time.
You accept and agree that all purchases of Green Points and vouchers are final, and that we will not issue refunds for any transactions after the purchase is complete, unless the purchase was made as a result of our violation of these Conditions.
You agree that we are not obligated to provide a refund or other compensation for any Green Points and vouchers acquired prior to termination or suspension if these Terms and/or your access to the PlexPay App are suspended or terminated for any reason.
9. BALANCE BONUS PROGRAM
Periodically, we may provide a cashback incentive program (the "Balance Bonus") via the PlexPay App that awards cashback based on the amount of your PlexPay balance. You must use the PlexPay App to apply for the Balance Bonus. To confirm your identity, we might need some details.
Balance Daily bonus cashback is accrued and based on the total sum in your PlexPay wallet the day prior. On the day it is calculated or at another frequency that may be chosen at any time, the value will be added to your PlexPay balance. To be eligible for cashback, you might need to keep a certain amount in your PlexPay wallet. The minimum balance at this time is 150 AED. In accordance with clause 19 of these Conditions, we reserve the right to alter this minimal balance from time to time.
The cashback amount, minimum balance, and distribution frequency are our sole discretion. Please get in touch with us at help@plexpay.com if you believe there is a problem with your Balance Bonus account.
On the PlexPay app's Balance Bonus section, you can view your accruals, and in your PlexPay Wallet, you can view your disbursements. Prior to the value being credited to your PlexPay Wallet, you may not use the accrued value to use the PlexPay Services as described in clause 3 of these Terms.
Without incurring any liability to you, we reserve the right to offer, change, control, restrict, and/or eliminate any Balance Bonus program, as well as its usage or provision, from your Account at any time.
We will stop issuing cashback and we won't be responsible for paying a refund or any other compensation for accruals or distributions made before or after we believe you used Balance Bonus in violation of these Terms or applicable law, or if your access to the PlexPay App is suspended or terminated for any reason.