Terms and Conditions

Please read the following terms.

  • Other Account Users :You can find and contact other Account users by using the following methods:
    (i) granting us access to your contact list(s) (as covered in more detail in the Privacy Policy);
    (ii) scanning the QR code of another Account user;
    (iii) looking for other Account users by using their mobile numbers;
    (iv) looking for other Account users by using their PlexPay IDs.
    Please be aware that we might need to confirm someone's identification before you connect with other Account users.

5. VIRTUAL CARD

You may get one or more Virtual Cards from us, at our judgment, and they will be connected to your PlexPay Account.

A Virtual Card can be used to make purchases. A Virtual Card, however, is not a credit card. As a result, you can only make purchases up to the balance that is already in your Account.

6. SECURITY FOR YOUR MONEY

We protect the money held in your account in line with our regulatory requirements. In order to accomplish this, we deposit your money in a special account kept by a bank that has been granted a license by the Central Bank of the United Arab Emirates.

Until you pay them out or redeem them, your money will be safe.

7. FEES AND CHARGES

For using some of our Services, there will be a cost. Our Schedule of Charges, which is available here, contains details on fees.

With at least sixty (60) calendar days' notice, we reserve the right to change our fees at any time.