Kindly do read the terms of use carefully and accurately

PlexPay Technology Projects L.L.C. (also known as "PlexPay," "we," or "our") is a limited liability company registered in the United Arab Emirates (UAE) with the registration number 3018388. Our registered office is located in Al Reem Island's Tamouh Tower 3 in Abu Dhabi, United Arab Emirates.

These terms of service (the "Terms") establish a legally binding agreement between you and us and govern your use of the PlexPay application (the "PlexPay App") and/or the website (the "Website"). The term "Account" as used in these Terms refers to the account we open and administer for you. Other PlexPay App users who have created accounts with us may also utilise the account.

You are given access to the payment-related services described in these Terms through the PlexPay App (collectively, the "Services"). Please take the time to carefully read these Conditions so that you are aware of your responsibilities and legal rights with regard to our services and website.

You agree to abide by and be bound by these Terms by installing, accessing, downloading, or otherwise using the Services, Website, or any of their features, including creating an Account. You won't be able to create another Account or access the PlexPay App without our consent if you break any of the Terms, and we reserve the right to immediately terminate your Account and block your access to the PlexPay App.

Please be aware that some of the additional associated products and services you might be able to access through the PlexPay App are subject to specific terms and conditions that we have set. The Mobile Auto-Debit Payment Services are included in this. Please visit the Mobile Auto-Debit Terms of Service if you would like to access and review these terms.

1. CONTACT

If the solution to your question is not in our FAQs, please contact us via the PlexPay App or by sending an email to help@plexpay.com. This applies to queries about the Services, your Account, these Terms, the Website, or our Privacy Policy.

2. QUALIFICATION

To enable you to fully utilise the Services, we must need to set up your Account after you download the PlexPay App. You must demonstrate your eligibility before we can give you an Account by giving us accurate, current information that demonstrates your compliance with all legal and regulatory requirements.

• Age : Depending on your jurisdiction's age of majority, you must be at least 18 years old or older.
• Location :You must reside in the United Arab Emirates.

You must give us your Emirates ID and any other documentation we request to prove that you meet the aforementioned requirements. In order to confirm your identity, we will also need you to submit a "real time" video of yourself through the PlexPay App (using the camera and microphone on your device). Please read our Privacy Policy for more details on how we use the personal information you give us to set up your Account.