Welcome to the Plexpay Partner Network! Please fill out this form to express your interest in
becoming a Plexpay Partner. We will review your application and reach out with further details.
PLEXPAY PAYMENT PROVIDER L.L.C, having its registered office at Dubai, UAE, and its affiliates (collectively referred to as "PLEXPAY"). And, , a company having its registered office at (Hereinafter referred to as “CHANNEL PARTNER”). PLEXPAY PAYMENT PROVIDER L.L.C and CHANNEL PARTNER are individually referred to as a “Party” and collectively referred to as “the Parties”.
The purpose of this agreement is to set forth the conditions under which PLEXPAY PAYMENT PROVIDER L.L.C provides services to CHANNEL PARTNER, access to the PLEXPAY PAYMENT PROVIDER L.L.C software, and under which CHANNEL PARTNER complies with the obligation set out thereafter.
PLEXPAY PAYMENT PROVIDER L.L.C hereby appoints CHANNEL PARTNER, and CHANNEL PARTNER hereby accepts the appointment, to be a non-exclusive partner promoting and selling “PLEXPAY PAYMENT PROVIDER L.L.C Professional Edition” to customers.
CHANNEL PARTNER commit to doing its best effort to sell PLEXPAY PAYMENT PROVIDER L.L.C Professional contracts to its client. To support that, CHANNEL PARTNER will market in priority the “PLEXPAY PAYMENT PROVIDER L.L.C Professional Edition” version to prospects and customers.
This Agreement (the “term”) shall be for year 2024. It is automatically renewed for an equal Term unless either provides written notice of termination minimum 30 days before the end of the Term to the other party.
To help CHANNEL PARTNER promote PLEXPAY PAYMENT PROVIDER L.L.C Professional Edition, PLEXPAY PAYMENT PROVIDER L.L.C grants CHANNEL PARTNER access to its product repository for all " PLEXPAY PAYMENT PROVIDER L.L.C Professional Edition " Apps, under the terms set forth in 10 Appendix A: PLEXPAY PAYMENT PROVIDER L.L.C Professional Edition License and the conditions restricted under this Agreement.
CHANNEL PARTNER commits to not offer services on PLEXPAY PAYMENT PROVIDER L.L.C Professional Edition to customers who are not covered by an PLEXPAY PAYMENT PROVIDER L.L.C Professional subscription, even during the implementation phase.
The PLEXPAY PAYMENT PROVIDER L.L.C partner consist of two type of partnership and three levels “Ready Partners” is for companies who want everything necessary to start implementing PLEXPAY PAYMENT PROVIDER L.L.C, without visibility as an official partner until they get the required experiences; “Official partners” is for companies who want the visibility as Silver, and Gold, according to their experience with PLEXPAY PAYMENT PROVIDER L.L.C.
Partnership level granted to CHANNEL PARTNER depends on the annual new PLEXPAY PAYMENT PROVIDER L.L.C Professional revenue generated and paid for PLEXPAY PAYMENT PROVIDER L.L.C (in terms of PLEXPAY PAYMENT PROVIDER L.L.C Professional Users sold), the number of qualified resources and the customer Retention Rate. Renewals of existing contracts do not count towards the number of Users Sold, but CHANNEL PARTNER still gets a commission on these contracts as stated in section 4.2 Benefits.
The table below summarizes the requirements that have to be met for each partnership level.
| Ready Partner | Official silver | Official Gold | |
|---|---|---|---|
| Annual New PLEXPAY PAYMENT PROVIDER L.L.C Professional Users Sold | 0 | 60 | 120 |
| Number of Qualified Implementers | 1 | 2 | 4 |
| Minimum Retention Rate | n/a | 80% | 90% |
The Retention Rate is defined as the ratio between the number of PLEXPAY PAYMENT PROVIDER L.L.C Professional contracts that are currently active, and the number of PLEXPAY PAYMENT PROVIDER L.L.C Professional contracts that have been active at some point in the last 12 months.
Qualifications are personal, so when a qualified staff member leaves or joins the company, CHANNEL PARTNER must notify PLEXPAY PAYMENT PROVIDER L.L.C.
CHANNEL PARTNER's partnership level will be reviewed quarterly by PLEXPAY PAYMENT PROVIDER L.L.C, and adjusted to the highest level for which the 3 requirements are met.
However, "Official Partners" may be upgraded automatically to a higher level once they reach the 3 requirements for that higher partnership level
The details of the benefits for each level of the partnership are described in the table below:
| Ready Partner | Official silver | Official Gold | |
|---|---|---|---|
| Recognitions | |||
| Visibility on plexpay.ae | No | "Silver Partner" | "Gold Partner" |
| Right to use "PLEXPAY PAYMENT PROVIDER L.L.C" Trade Mark and Partner Logo |
Yes | Yes | Yes |
| Role | |||
| Primary Responsibility | Sales | Sales | Sales |
| Add-on-Responsibility | Sales | Sales | Sales |
| Training benefits | |||
| Sale Coaching & Webinars | Yes | Yes | Yes |
| Access to PLEXPAY PAYMENT PROVIDER L.L.C Knowledge Base | Yes | Yes | Yes |
| Sales benefits | |||
| Commission on PLEXPAY PAYMENT PROVIDER L.L.C Products and Implementation | 10% | 18% | 25% |
| Certification for Channel Partners | Yes | Yes | Yes |
| Commission on Customization | No | No | No |
| Corporate Training Certificate (Every employer played a key role in the implementation) | Yes | Yes | Yes |
| Commission on PLEXPAY PAYMENT PROVIDER L.L.C Product for Renewals of Existing Contract/Subscription | 5% | 15% | 18% |
| Dedicated Account Manager & Partner Dashboard | No | Yes | Yes |
| Sharing of Lead | No | Yes | Yes |
| Bonuses | |||
| Bonuses on Eligibility Criteria (target sales) Annual New PLEXPAY PAYMENT PROVIDER L.L.C Professional Users Sold | 20 | 80 | 200 |
| Bonus value % on PLEXPAY PAYMENT PROVIDER L.L.C share | 2% | 4% | 8% |
| Marketing benefits | |||
| Access to Marketing Material | Yes | Yes | Yes |
| PARTNER Event- PLEXPAY PAYMENT PROVIDER L.L.C Support & Promotion | No | Yes | Yes |
PLEXPAY will promote "Official Partners" on the PLEXPAY PAYMENT PROVIDER L.L.C Partners list on plexpay.ae
PLEXPAY PAYMENT PROVIDER L.L.C grants CHANNEL PARTNER, on a non-exclusive basis, the right to use and reproduce the PLEXPAY PAYMENT PROVIDER L.L.C Partner logo of the corresponding partnership level, and the "PLEXPAY PAYMENT PROVIDER L.L.C " name in relation to this partnership agreement.
Each Party undertakes to respect all the rights of the other Party in all the items referred to in the previous paragraph and, more particularly, each Party shall refrain from causing any analogy or creating any confusion between their respective company in the mind of the general public.
CHANNEL PARTNER has access to the PLEXPAY PAYMENT PROVIDER L.L.C knowledge base for the duration of this Agreement. The PLEXPAY PAYMENT PROVIDER L.L.C knowledge base is an online e-platform containing a set of commercial, marketing and functional documents, to help CHANNEL PARTNER acquire and leverage PLEXPAY PAYMENT PROVIDER L.L.C knowledge, grow its business, attract more customers, and build brand awareness.
CHANNEL PARTNER will have access to commercial coaching provided by their dedicated Account Manager, as appointed by PLEXPAY PAYMENT PROVIDER L.L.C.
CHANNEL PARTNER also has the option to purchase support services or training by subscribing to an Olivo Success Pack, for an extra fee.
CHANNEL PARTNER agrees to pay the Partnership Annual Fee upon receipt of the annual invoice sent by PLEXPAY PAYMENT PROVIDER L.L.C. The fee will be specified in writing at the time of signature of this agreement.
CHANNEL PARTNER acknowledges that the above-mentioned Partnership fee is not refundable.
In the event that either Party fails to fulfil any of its obligations arising herein, and if such a breach has not been remedied within 30 calendar days from the written notice of such breach, this Agreement may be terminated immediately by the non-breaching Party.
Surviving Provisions: The sections "3.2 Restrictions", "7 Liability and Indemnities", and "9 Governing Law and Jurisdiction" will survive any termination or expiration of this Agreement.
Both Parties are bound by a best endeavours obligation here under.
To the maximum extent permitted by law, O PLEXPAY PAYMENT PROVIDER L.L.C 's liability for any and all claims, losses, damages or expenses from any cause whatsoever and howsoever arising under this Agreement will be limited to the direct damages proved, but will in no event exceed for all damage-causing event or series of connected events causing damages the total amount for the fees paid by CHANNEL PARTNER in the course of the……………………………………………………………..
six (6) months immediately preceding the date of the event giving rise to such claim no event will PLEXPAY PAYMENT PROVIDER L.L.C be liable for any indirect or consequential damages, including but not limited third parties or customer claims, loss of revenue, profits, savings, loss of business or other financial loss, costs of standstill or delay, lost or corrupted data arising out of or in connection with the performance of its obligations under this Agreement.
CHANNEL PARTNER acknowledges that he has no expectations and has received no assurances that any investment made in execution of this Agreement and the PLEXPAY PAYMENT PROVIDER L.L.C Partnership Program will be recovered or recouped or that he shall obtain any anticipated amount of profits by virtue of this Agreement.
The " PLEXPAY PAYMENT PROVIDER L.L.C " mark (including the word mark and its visual representations and logos) is the exclusive property of PLEXPAY PAYMENT PROVIDER L.L.C,
CHANNEL PARTNER does not use the word " PLEXPAY PAYMENT PROVIDER L.L.C " in their company name, product name, domain name, and does not register any trademark that includes it.
Both Parties shall refrain from harming the brand image and reputation of the other Party, in any way whatsoever, in the performance of this Agreement.
Non-compliance with the provisions of this section shall be a cause for termination of this Agreement.
CHANNEL PARTNER grants PLEXPAY PAYMENT PROVIDER L.L.C the nonexclusive right to use CHANNEL PARTNER's name or trademarks in press releases, advertisements or other public announcements.
In particular, CHANNEL PARTNER accepts to be mentioned in the official list of PLEXPAY PAYMENT PROVIDER L.L.C Partners on plexpay.ae, and that CHANNEL PARTNER's logo and trademarks may be used for this purpose only.
Except where the other Party gives its consent in writing, each Party, its affiliates and representatives agree not to solicit or offer employment to any employee of the other Party who is involved in performing or using the Services under this Agreement, for the duration of the Agreement and for a period of 12 months from the date of termination or expiration of this Agreement. In case of any breach of the conditions of this section that leads to the termination of said employee toward that end, the breaching Party agrees to pay the other Party an amount of USD 20000.00 (twenty thousand USD).
The Parties are independent contractors, and this Agreement shall not be construed as constituting either Party as a partner, joint venture or fiduciary of the other, as creating any other form of a legal association that would impose liability on one Party for the act or failure to act of the other or as providing either Party with the right, power or authority (express or implied) to create any duty or obligation of the other.
This Agreement will be governed by and construed in accordance with the laws of United Arab Emirates. All disputes arising in connection with the Agreement for which no amicable settlement can be found shall be finally settled by the Courts of United Arab Emirates.
Signature
PLEXPAY PAYMENT PROVIDER L.L.C Professional Edition License v4.0
You may use PLEXPAY PAYMENT PROVIDER L.L.C modules published under any license along with the Software, provided that their license is compatible with the terms of the PLEXPAY PAYMENT PROVIDER L.L.C Professional License (Including, but not limited to, any module published on the PLEXPAY PAYMENT PROVIDER L.L.C Apps Store and Play Store on plexpay.ae/apps)
It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software.
The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPY-RIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITHTHE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.